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URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN LARGE PARTS OF UITENHAGE
The 700mm diameter pipeline is still being repaired. Overnight rain had temporarily hampered the repairs, forcing the teams to complete the preliminary work away from the site.
They are now back on site, and repairs are being carried out. We anticipate that the repairs will be completed tomorrow morning if there are no further disruptions.
The pipes will then be primed and pressurised. It is expected that water supply will be restored around midday.
Water tankers will be deployed in the same places as before.
We sincerely apologise for any inconvenience this has caused.
Oil Circuit Breaker tripped at the Perl Road substation, affecting a section of Neave Industrial and the surrounding areas.
Staff are working to restore supply, no timeframe.
We apologise for any inconvenience this has caused.
URGENT ALERT!!!
UPDATE ON WATER DISRUPTIONS EXPERIENCED IN LARGE PARTS OF UITENHAGE
Teams worked until late last night but were forced to stop due to the rain, which hampered the repair.
There are no surfaced roads up to the repair point, making access extremely difficult, and safety must be taken into account at all times.
The burst is in a very flat area, which lengthens the time it takes to scour the pipe empty.
While the burst section is being cut out on-site, teams are preparing the repair section off-site.
We will continue to work on the repairs throughout the day as long as the weather permits.
To deal with the conditions and avoid further delays, efforts have been made to secure additional staff, plant, and equipment.
It is expected that repairs will continue for the majority of the day, and that water will most likely not be restored until Wednesday morning.
Water tankers have been deployed to the locations below:
1) Corner of Dirk Street & Van Riebeeck Street, Van Riebeeck Hoogte.
2) Daniel Pienaar Road.
3) Sir Thomas Muir Drive, Muir College.
4) Hexrivier Road.
5) Trucks at Logistics park.
6) Trucks roaming high lying areas Rosedale.
Please accept our apologies for the inconvenience.
URGENT ALERT !!!
DUE TO A COVID-19 CASE, THE SERVICE DELIVERY CALL CENTRE WILL BE TEMPORARILY CLOSED TODAY AT 14H00.
September 12, 2021.
The Municipality would like to notify residents that the Service Delivery Call Centre will be temporarily closed today at 14H00 due to a reported COVID-19 incident.
The Centre will reopen on Monday, September 13, 2021, at 14H00, after all work place COVID-19 protocols have been met.
Fumigation is scheduled to begin tomorrow at midday.
Service delivery related queries can still be reported via the Municipal App or emailed to waterleaks@mandelametro.gov.za.
We apologise for any inconvenience this has caused.
At Neave Substation, Transformers 1,2,3,4 tripped affecting Neave Industrial, Livingston, Ferguson, Korsten and surrounding areas.
Staff are attending attending to fault, no timeframe.
We apologise for the inconvenience caused.
URGENT ALERT !!!
UPDATE ON THE REPAIR OF THE SUMMIT PIPELINE
The Municipality is pleased to inform residents that the specialised repair on the Summit 1200mm diameter pipeline was completed successfully.
As part of the work, a leaking pipeline joint was repaired using specialist internal repair methods.
All work has been completed on time, and the adhesive is currently curing.
As soon as the adhesive has set to an acceptable standard, the pipeline will be primed.
Residents are encouraged to report all water leaks to the service delivery call centre at 0800 20 50 50, email waterleaks@mandelametro.gov.za or use the Municipal application.
#SaveWaterNow
#EveryDropCounts
URGENT ALERT!!!
PLANNED WATER SHUTDOWN OF THE SUMMIT/LOERIE PIPELINE TO REPAIR CRITICAL LEAKS
The Municipality wishes to inform residents that a 48-hour shutdown of the Summit pipeline is required in order to perform critical leak repairs.
The shutdown will commence on Wednesday, September 8, 2021, and water supply is expected to be restored on Friday, September 10, 2021.
Storage reservoirs will be filled, but there is a chance that they will be depleted before the water supply is restored. Therefore, we urge residents to use water for essential purposes only during this period.
The following areas may experience low pressure or water disruptions:
1. Connections directly off the Summit pipeline
2. Van Staadens Village
3. Parts of Greenbushes
4. Parts of St. Albans
5. KwaNobuhle
6. Woodridge
The situation will be closely monitored, and water tankers will be made available if reservoir storage levels fall below a certain level.
Water tanker positions will be communicated on the NMBM website and social media pages, and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 50 50.
We sincerely apologise for any inconvenience.
At Arlington substation, ADS 11kV OCB tripped affecting Arlington, Driftsands, Lovemore Park and Schoenmakersop.
Staff are attending to restoration of supply, no timeframe.
We apologise for the inconvenience caused.
The Ernest Skhosana 11kV Oil Circuit Breaker at Matomela substation tripped, affecting Kwazakhele and parts of New Brighton.
Operators are working to restore supply ; no timeframe available.
We apologise for any inconvenience this has caused.