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Notice Board:

Mandela Day 2017

WATER LEAK REBATES

Water leak rebates will be considered for leaks repaired after 22 May 2017 -
Please hand in your repair certificate today at your nearest Customer Care Center.  - Contact: 041 506 5555

  Vacancy View

PLEASE NOTE: Applications must be hand delivered to Brister House, OR ADDRESSED TO: 
Executive Director
CORPORATE SERVICES
PO BOX 116
NELSON MANDELA BAY MUNICIPALITY
Alternatively contact the Corporate Services Directorate, tel. (041) 506-3259

NO faxed applications will be accepted.

                                                                                                      - Executive Director ONLY    



BUDGET AND TREASURY DIRECTORATE: ADMINISTRATOR: CUSTOMER CARE

VACANCY 

The Nelson Mandela Bay Municipality is committed to employment practices that redress past imbalances in respect of race, gender, creed and disability, and as such the relevant policy will be considered during selection and placement. 

Applications are invited from suitably qualified persons for appointment to the under-mentioned positions. Persons with a disability are encouraged to apply.

BUDGET AND TREASURY DIRECTORATE 

ADMINISTRATOR: CUSTOMER CARE

(REVENUE MANAGEMENT AND CUSTOMER CARE)

POSITION CODE: 7074

TASK Grade 12 (R314 208 – R436 848 per annum)

(Basic salary only, excluding benefits) 

THIS IS A RE-ADVERTISEMENT. PREVIOUS APPLICANTS NEED NOT APPLY AGAIN AS THEIR APPLICATIONS WILL BE CONSIDERED AUTOMATICALLY. 

In compliance with the Nelson Mandela Bay Municipality’s Employment Equity Plan, preference will be given to suitably qualified African (male/female), Coloured (female), White (female) and Indian (male/female) applicants. 

Requirements: 

  • Relevant tertiary qualification.
  • Computer literacy in Microsoft Office applications, specifically Word and Excel.
  • Minimum of two years’ relevant and supervisory experience in a financial/revenue management environment.
  • Knowledge of by-laws and policies relating to revenue management and customer care, e.g. Credit Act, Municipal Finance Management Act, Assistance to the Poor Policy and Credit Control Policy.
  • Knowledge of local government processes and procedures, and municipal accounting systems (a recommendation).
  • Knowledge of the compiling and monitoring of Operating and Capital budgets in a municipal environment. 

Competencies: 

  • Good oral and written communication skills in English and at least one other official local language.
  • Report-writing and supervisory skills.
  • Ability to work under pressure. 

Job purpose: 

  • Co-ordinating and controlling administration of Customer Care Centres.
  • Directing and executing accounting procedures and processes.
  • Authorising on the Billing System and verifying of all debit and credit adjustments, as well as reversal of interest to municipal accounts.
  • Investigating, implementing and maintaining a professional Document Managing System.
  • Planning, controlling and co-ordinating Imbizos and Expo’s related to revenue enhancement.
  • Ensuring that the Division complies with financial administrative procedures and guidelines.
  • Ensuring effective communication with all relevant stakeholders to support the Metro’s financial objectives.
  • Supervising subordinates and ensuring that staff deliver at acceptable performance levels.


As part of the selection process, candidates may be tested  on any requirement, skill or competency, which will include pre-employment screening, security vetting and psychometric assessment. 

Fringe benefits will include membership of a Retirement Fund, Medical Aid Scheme, Group Life Assurance Scheme, participation in a Housing Subsidy and Car Schemes (subject to the conditions of the various Schemes), and normal leave and sick leave benefits.

 SUBMISSION OF APPLICATION FORM AND SUPPORTING DOCUMENTATION: 

Kindly note that all applications for employment should be completed on the official employment application form of the Nelson Mandela Bay Municipality and accompanied by certified copies of academic qualifications (please do not submit original supporting documentation, as this will not be returned). Z83 applications and faxed applications are no longer accepted. A CV not accompanied by a fully completed official application form will not be accepted. 

Please complete one employment application form per vacancy, clearly stating the position code of the post for which you are applying. 

Official application forms are obtainable from the Employment Application Receiving Centres that are located on ground floor of: Lillian Diedericks Building (formerly Brister House), Govan Mbeki Avenue, Port Elizabeth OR Town Hall, Market Street, Uitenhage.  Application forms may also be downloaded from the municipal website: www.nelsonmandelabay.gov.za. Telephonic  enquires may be directed to the Receptionist, Tel: 041 506 3259. 

Mail to the Executive Director: Corporate Services (Human Resources Management Services Sub-Directorate), PO Box 116, Port Elizabeth 6000 or deliver to the relevant Employment Application Receiving Centre. 

Kindly note that the Municipality contacts shortlisted applicants only. Applicants not contacted within six weeks of the closing date may safely assume that their applications were not successful. They are nevertheless thanked for their interest shown in the position/s advertised. 

CLOSING DATE: FRIDAY, 26 MAY 2017 before 12h00 noon.

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