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Notice Board:

Mandela Day 2017


Water leak rebates will be considered for leaks repaired after 22 May 2017 -
Please hand in your repair certificate today at your nearest Customer Care Center.  - Contact: 041 506 5555


Pressure is mounting on domestic high water consumers in Nelson Mandela Bay. The City is in the process of issuing them with notices to either repair leaks on their properties or to reduce their water usage - or face the consequence of non-compliance. Altogether 313 notices have already been issued in this regard.
The Municipality has identified  a large number of domestic consumers with high consumption through its Budget & Treasury Directorate's billing system.  
The following domestic consumers have been identified:
      297 consumers use 200 kl/month
          462 consumers use 100 – 200 kl/month
          449 consumers use 50 – 100 kl/month, while 3124 consumers use 30kl/month
     The Municipality is currently visiting these high consumers to establish the reasons for the high consumption and whether there are any leaks on the properties. Those that have been identified in this process to have failed to comply will be issued with notices immediately. The expectation is that all domestic water consumers must use less than  40 kl/month. As a last resort, the Municipality will install water demand management devices that will automatically cut their water when the reach 40kl within a month.  
As a pro-active approach to reduce domestic consumption, residents are requested to report water leaks immediately to 0800 20 50 50 or email them to They are also advised to read their meters regularly, as this will assist them in identifying an unusually high water consumption pattern, which could indicate the existence of underground leaks or the need to cut down on water consumption.  

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